Privacy Policy
Last Updated: November 9, 2025
Introduction
The DCP Works ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Request a quote or contact us through our website
- Place an order for DCP services
- Sign up for our newsletter or communications
- Interact with us on social media
This information may include:
- Name
- Email address
- Phone number
- Company name
- Project details (film runtime, format, etc.)
- Payment information (processed securely through third-party payment processors)
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our DCP encoding services
- Process your orders and deliver your DCPs
- Respond to your inquiries and provide customer support
- Send you quotes, invoices, and service-related communications
- Improve our website and services
- Analyze usage patterns and optimize user experience
- Send marketing communications (only with your consent)
- Comply with legal obligations
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Payment processors
- Email service providers
- Cloud storage providers
- Analytics providers
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
Access and Correction
You have the right to access and correct your personal information. You may contact us to request access to, correction of, or deletion of your personal data.
Marketing Communications
You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.
Cookies
Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Project files and associated data are typically retained for:
- Active projects: Duration of project plus 90 days
- Contact information: Until you request deletion or opt out
- Financial records: As required by applicable tax and accounting laws
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our services, you consent to the transfer of your information to the United States and other countries.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
The DCP Works
Email: info@thedcpworks.com
Website: www.thedcpworks.com
This privacy policy was created to comply with applicable privacy laws and regulations. The DCP Works reserves the right to modify this policy at any time.